Does inProcess have security features?

Yes. You can limit access to certain processes on the interactive Web site using inProcess Web site security. Login is controlled via Active Server Page queries to a database for authentication. SSL encryption may be used for added security. The benefit: Keeps confidential processes hidden.

How can inProcess help with the Sarbanes-Oxley Act?

In the United States, the Sarbanes-Oxley Act formalizes corporate accountability for complete and accurate financial reporting and the disclosure of internal business controls and processes. This new level of regulation fundamentally changes how U.S. companies report financial information and how boards and executives discharge fiduciary responsibility. The benefit: inProcess can help your organization identify, develop, implement, and improve the necessary processes on your way to meeting the requirements of the Sarbanes-Oxley Act.

How can inProcess help with process improvement?

Mapping your processes provides a visual tool that highlights duplication, inefficiency, and waste. inProcess not only helps you create that visual tool, but also allows you to easily change processes to streamline your workflow and communicate changes throughout your organization. The benefit: More efficient operations, less waste, higher profits.

Can inProcess be customized?

Yes. inProcess can be customized to fit your unique needs, such as providing a convenient place to store company acronyms or other important materials. The benefit: A software built to accommodate your organization, not the other way around.

How can inProcess help with QMS?

The detailed process maps created by inProcess establish a sound foundation for the overall development of a QMS. The benefit: With inProcess, you get more than maps of your organization’s processes, you get a head start on building a sound QMS.

How can inProcess help with ISO compliance?

ISO compliance or registration requires the identification and development of your key business processes. With the highly organized and structured format of inProcess, establishing a sound ISO compliant system is only a few steps away. The benefit: An easy-to-use, affordable building block of ISO compliance.

Does inProcess track process changes?

inProcess tracks all changes made to each process, allowing you see how a process has evolved. The benefit:  An invaluable change control tool for audits.

How are process changes approved using inProcess?

Each process is designated a process owner, who is the only one authorized to approve changes. The benefit: This not only eliminates information errors in process updates, but also provides an additional configuration management feature.

Can reports be audited?

Yes. You can create graphs and charts on-line that detail:

• the total number of unique users accessing the process map daily
• the number processes that are being viewed by a user for any given time period
• a list of processes that are being viewed by a user
• the amount of time to complete individual tasks and the process itself
•  the process owners and which processes they own

Only users assigned report generation rights have access to this area of the Website.

The benefit: An accurate report of who in the organization is actually involved in each process, which ultimately facilitates process improvement.

How soon can my team view updates?

Everyone in the organization can view changes immediately and electronically via the Internet whether you’re in the same building or thousands of miles away. The benefit: Exceptional knowledge sharing and no information lag.  Everyone in the organization has the same information at the same time.

How do I build a map using inProcess?

inProcess uses Scalable Vector Graphics (SVG) to produce interactive process maps that allow you to attach forms, work instructions, links to web sites, images, and e-mail. The benefit: Documents are only a click away. And because they’re in electronic format, they can be easily updated or deleted as needed.

What is Automatic Graphic-to-Text Function? Create both graphic and text documents in one easy step.  You only have to enter information once; the software automatically captures the text and your changes in both places. The benefit: No duplication of effort trying to create both graphic and text documents.

How is information stored using inProcess?

Information is stored online, in a single, central location, easily accessed through a URL. The benefit: You don’t waste time and resources printing and distributing copies of flow-charts, text documents, and revisions.

How is inProcess supported?

We are committed to providing our customers with exceptional service. Our standard software support is based on your specific needs. Standard Maintenance Program Standard Maintenance is included FREE to all first-year licensed inProcess Users. Standard maintenance includes the following:

• 24/7 access to inProcess FAQs
• 24/7 access to product patches
• Technical Support via electronic mail or fax during normal working business hours

Contact us today  to discuss pricing and customized maintenance support options beyond our Standard Maintenance Program.

How much free space is required on the server to host a standard-sized inProcess process website?

One of our very large clients has built over 200 detailed process maps complete with attachments consisting of scanned images, graphic images (JPG, GIF, BMP, PNG), and audio and video clips, and up to 500 pages of individual PDF/Word/Excel attachments. The size of their database is 735MB.